Italian-Speaking Customer Support — Relocation & Training

WW Talents; Monza; In loco; EUR 14.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training from day one

Relocation support for EU movers

Career development opportunities

International and multicultural team

Descrizione del lavoro

WW Talents seeks an Italian-Speaking Customer Support Representative to join its international team in Greece, onsite in a multicultural environment.

The role requires fluent Italian and good English; no prior experience is needed as full paid training is provided. Relocation support is offered for EU movers, with a 5-day week and rotating shifts.

You will handle inquiries via phone, email, and chat, document interactions in CRM, and contribute to a high level of customer satisfaction.

Competenze

• Fluent Italian at C1/C2 level.
• English at least B2 for training and internal communication.
• No prior experience required; full paid training provided.
• Willingness to work rotational shifts in a fast-paced, international environment.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions accurately in CRM and internal systems.
• Maintain high levels of customer satisfaction while following quality standards.

Conoscenze

Italian language

English language

Communication skills

Customer service mindset

Strumenti

CRM systems

Descrizione del lavoro

WW Talents seeks an Italian-Speaking Customer Support Representative to join its international team in Greece, onsite in a multicultural environment.

The role requires fluent Italian and good English; no prior experience is needed as full paid training is provided. Relocation support is offered for EU movers, with a 5-day week and rotating shifts.

You will handle inquiries via phone, email, and chat, document interactions in CRM, and contribute to a high level of customer satisfaction.