Italian-Speaking Support Agent in Athens - Relocation

WW Talents; La Spezia; In loco; EUR 14.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full relocation package

Paid training

Performance bonus up to 15%

14 salaries annually

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join an international team onsite in Athens, Greece. The role offers paid training, a full relocation package, and a competitive compensation structure with rotations and 14 salaries.

You will work 5 days per week, 8 hours per day, handling inquiries via phone, email, and chat while documenting interactions in CRM and maintaining service quality in a dynamic environment.

Competenze

• Fluent Italian (C1/C2) with strong communication skills.
• English (B2+) for training and internal communication.
• Customer-focused and empathetic approach; detail-oriented data entry.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian fluency

English for training

Strong communication

Customer-focused

Problem solving

Data entry

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join an international team onsite in Athens, Greece. The role offers paid training, a full relocation package, and a competitive compensation structure with rotations and 14 salaries.

You will work 5 days per week, 8 hours per day, handling inquiries via phone, email, and chat while documenting interactions in CRM and maintaining service quality in a dynamic environment.