Italian-Speaking Support — Paid Training in Athens

WW Talents; Pescara; In loco; EUR 15.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Fully paid training

Performance bonus up to 15%

Flight ticket within EU

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join our international team onsite in Athens, Greece. The role offers paid training, full relocation support, and a competitive package including 14 salaries and a performance bonus up to 15%.

You will assist Italian-speaking customers via phone, email and chat, resolve inquiries, document interactions in CRM, and contribute to a high standard of service.

Competenze

• Fluent Italian language skills at C1/C2 level preferred.
• English at least B2 for training and internal comms.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach to support.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Fluent Italian

English (B2+)

Strong communication

Customer-focused

Empathetic approach

Problem-solving

Data entry accuracy

Rotating shifts

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join our international team onsite in Athens, Greece. The role offers paid training, full relocation support, and a competitive package including 14 salaries and a performance bonus up to 15%.

You will assist Italian-speaking customers via phone, email and chat, resolve inquiries, document interactions in CRM, and contribute to a high standard of service.