Italian-Speaking Support Agent — Onsite Athens, Relocation

Ww Talents; Monza; In loco; EUR 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Relocation package

EU flight included

Hotel accommodation

Real estate agency fee

Descrizione del lavoro

Ww Talents is hiring an Italian-speaking Customer Support Representative to work onsite in Athens, Greece. You will handle inquiries via phone, email, and chat, ensuring high customer satisfaction while documenting interactions in the CRM.

Relocation assistance is provided along with fully paid training and a competitive salary. English B2+ is required for training and internal communication; no prior experience is necessary.

Competenze

• Fluency in Italian and English for internal training and communication.
• Strong customer-facing and data-entry skills.
• Ability to work in a fast-paced, multicultural team.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Conoscenze

Italian language

English (B2+)

Customer service

Communication skills

Problem solving

Teamwork

Strumenti

CRM software

Descrizione del lavoro

Ww Talents is hiring an Italian-speaking Customer Support Representative to work onsite in Athens, Greece. You will handle inquiries via phone, email, and chat, ensuring high customer satisfaction while documenting interactions in the CRM.

Relocation assistance is provided along with fully paid training and a competitive salary. English B2+ is required for training and internal communication; no prior experience is necessary.