Italian-Speaking Support Agent — Athens, Relocation Covered

WW Talents; Foggia; In loco; EUR 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Performance bonus up to 15%

Full relocation package

EU flight + pickup + hotel

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative in Athens, Greece, on-site to join an international team. The role includes full relocation support, paid training, and a competitive €1,100 gross/month salary with 14 salaries per year and a performance bonus up to 15%.

You will handle Italian customer inquiries via phone, email, and chat, resolve issues, and contribute to a high level of customer satisfaction in a fast-paced, multicultural environment with rotating shifts.

Competenze

• Fluent Italian (C1/C2) with good English for training
• Excellent communication and empathy toward customers
• Strong problem-solving and data-entry accuracy

Mansioni

• Provide professional customer support in Italian via phone, email and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining high customer satisfaction
• Document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Conoscenze

Italian fluency

English (B2+)

Strong communication

Customer-focused

Problem solving

Data entry accuracy

Flexibility with shifts

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative in Athens, Greece, on-site to join an international team. The role includes full relocation support, paid training, and a competitive €1,100 gross/month salary with 14 salaries per year and a performance bonus up to 15%.

You will handle Italian customer inquiries via phone, email, and chat, resolve issues, and contribute to a high level of customer satisfaction in a fast-paced, multicultural environment with rotating shifts.