Italian-Speaking Customer Support – Relocate to Athens

WW Talents; Perugia; On-site; EUR 14,000 - 17,000; Full time

Job summary

WW Talents in Athens is seeking an Italian-speaking Customer Support Representative to join an international team onsite. You will provide support in Italian via phone, email, and chat. Training is fully paid, and relocation support is provided to help you settle in.

The role offers a competitive salary, a 5-day week with rotating shifts, and a performance bonus of up to 10%. No prior experience is required, making it ideal for ambitious individuals eager to start a career in customer support.

Qualifications

• Fluent Italian at C1/C2 level.
• English at B2+ level for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Ability to work in a fast-paced, international team.
• No previous experience required – full paid training provided.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Italian (C1/C2)

English (B2+)

Communication skills

Customer focus

Problem solving

Job description

WW Talents in Athens is seeking an Italian-speaking Customer Support Representative to join an international team onsite. You will provide support in Italian via phone, email, and chat. Training is fully paid, and relocation support is provided to help you settle in.

The role offers a competitive salary, a 5-day week with rotating shifts, and a performance bonus of up to 10%. No prior experience is required, making it ideal for ambitious individuals eager to start a career in customer support.