Italian-Speaking Support Agent: Relocation & Training

WW Talents; Sardegna; In loco; EUR 12.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation support

Performance bonus

International/multicultural team

Career development

Descrizione del lavoro

WW Talents seeks an Italian-speaking Customer Support Representative to join an international team onsite in Greece. The role requires fluent Italian and strong communication, with English for training and internal use. No prior experience is needed as full paid training is provided, plus relocation support for EU candidates.

You will handle inquiries via phone, email and chat, document interactions in CRM, and contribute to a high-quality customer experience within a multicultural environment.

Competenze

• Fluent Italian at C1/C2 level for customer interactions.
• English at least B2+ for training and internal communication.
• No prior experience required; full paid training provided.
• Strong customer-focused approach and empathy.
• Good problem-solving and troubleshooting abilities.
• Experience with CRM systems is a plus.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and offer effective solutions.
• Document interactions accurately in CRM and internal systems.
• Follow quality and productivity standards and maintain satisfaction.

Conoscenze

Fluent Italian

English Proficiency

Customer Service

Communication Skills

Problem Solving

CRM Tools

Attention to Detail

Teamwork

Flexibility

Strumenti

CRM systems

Descrizione del lavoro

WW Talents seeks an Italian-speaking Customer Support Representative to join an international team onsite in Greece. The role requires fluent Italian and strong communication, with English for training and internal use. No prior experience is needed as full paid training is provided, plus relocation support for EU candidates.

You will handle inquiries via phone, email and chat, document interactions in CRM, and contribute to a high-quality customer experience within a multicultural environment.