Italian-Speaking Support Agent - Relocation & Paid Training

WW Talents; Firenze; In loco; EUR 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus

Fully paid training

International environment

Supportive environment

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to join an international team onsite in Greece. You will provide support in Italian via phone, email, and chat, helping customers with platform, product, and service questions. The role includes fully paid training and relocation support.

English B2+ is required for training and communication. No prior experience needed as training is provided; shifts are rotational, and you’ll contribute to a high-quality customer

Competenze

• Fluent in Italian and English for training and internal communication.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Conoscenze

Italian language

Customer service

Communication skills

Problem solving

Strumenti

CRM systems

Multichannel tools

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to join an international team onsite in Greece. You will provide support in Italian via phone, email, and chat, helping customers with platform, product, and service questions. The role includes fully paid training and relocation support.

English B2+ is required for training and communication. No prior experience needed as training is provided; shifts are rotational, and you’ll contribute to a high-quality customer