Italian-Speaking Support Agent | Relocation & Training

WW Talents; Bergamo; In loco; EUR 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus up to 10%

Fully paid training

International and multicultural work环境

Professional working environment

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to join our international team in Greece onsite. The role focuses on assisting customers in Italian via phone, email and chat, resolving account issues, and guiding users through the platform with a customer-first approach.

Ideal candidates have strong communication skills, a willingness to learn, and the ability to work in a fast-paced, multicultural environment.

Competenze

• Fluent in Italian; C1/C2 and English B2+ for internal training and communication.
• Strong communication and interpersonal skills.
• Customer-focused with a problem-solving mindset.
• Ability to work in a fast-paced, international environment.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Resolve account-related inquiries and guide users through the platform.
• Document interactions in CRM and internal systems with accuracy.
• Maintain high levels of customer satisfaction and adhere to standards.

Conoscenze

Italian language

English language

Communication skills

Customer focus

Problem-solving

Teamwork

Strumenti

CRM software

Multi-application tools

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to join our international team in Greece onsite. The role focuses on assisting customers in Italian via phone, email and chat, resolving account issues, and guiding users through the platform with a customer-first approach.

Ideal candidates have strong communication skills, a willingness to learn, and the ability to work in a fast-paced, multicultural environment.