Italian-Speaking Support Agent – Onsite Greece

WW Talents; Cremona; In loco; EUR 20.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus up to 10%

Fully paid training from day one

Relocation support

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join an international team onsite in Greece. You will handle customer inquiries in Italian (and English) via phone, email, and chat, and help customers navigate the platform. Training is provided and relocation support is offered for EU candidates.

The role includes a 5-day work week with rotational shifts, a dynamic multicultural environment, and opportunities to develop in a fast-paced setting.

Competenze

• Fluent Italian with English B2+ for training and communication.
• No prior experience required; full paid training provided.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, international team.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and offer effective solutions.
• Document customer interactions in CRM and internal systems.
• Maintain quality and productivity standards.
• Help customers understand features and use of the platform.

Conoscenze

Italian language

English proficiency

Customer service

Strumenti

CRM software

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join an international team onsite in Greece. You will handle customer inquiries in Italian (and English) via phone, email, and chat, and help customers navigate the platform. Training is provided and relocation support is offered for EU candidates.

The role includes a 5-day work week with rotational shifts, a dynamic multicultural environment, and opportunities to develop in a fast-paced setting.