Italian-Speaking Support Agent — Relocation to Athens

WW Talents; Vercelli; In loco; EUR 14.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package

EU flight ticket

Hotel accommodation

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join an international team in Athens, Greece, onsite. The role offers paid training, full relocation support, and a competitive compensation package.

The position requires fluent Italian (C1/C2) and English (B2+), with strong communication and a customer-focused approach. Rotational shifts are included to support a fast-paced, multicultural environment.

Competenze

• Fluent Italian with C1/C2 level proficiency.
• English at B2+ level for training and internal communication.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with problem-solving ability.
• Accurate data entry and attention to detail.
• Willingness to work rotating shifts in a fast-paced environment.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian fluency

English proficiency

Strong communication

Customer-focused

Problem solving

Data entry accuracy

Willing to rotate shifts

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join an international team in Athens, Greece, onsite. The role offers paid training, full relocation support, and a competitive compensation package.

The position requires fluent Italian (C1/C2) and English (B2+), with strong communication and a customer-focused approach. Rotational shifts are included to support a fast-paced, multicultural environment.