Italian-Speaking Support Agent — Relocation to Athens

WW Talents; Pavia; In loco; EUR 13.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package

Performance bonus up to 10%

Descrizione del lavoro

WW Talents in Athens is hiring an Italian-speaking Customer Support Representative to join an international, multicultural team onsite in Athens, Greece.

You will receive paid training, a competitive salary package, and full relocation support across the EU, including flight, hotel and pickup.

The role involves handling Italian customer inquiries via phone, email and chat, documenting interactions in CRM, and delivering high-quality service in a fast-paced environment.

Competenze

• Fluent Italian (C1/C2) and English (B2+) for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Troubleshoot issues and provide effective solutions.
• Document interactions in CRM and internal systems.
• Follow quality and productivity standards.
• Help customers understand the platform and features.

Conoscenze

Fluent Italian

English Proficiency

Communication Skills

Customer Focus

Problem Solving

Data Entry

Flexible Shifts

Descrizione del lavoro

WW Talents in Athens is hiring an Italian-speaking Customer Support Representative to join an international, multicultural team onsite in Athens, Greece.

You will receive paid training, a competitive salary package, and full relocation support across the EU, including flight, hotel and pickup.

The role involves handling Italian customer inquiries via phone, email and chat, documenting interactions in CRM, and delivering high-quality service in a fast-paced environment.