Italian-Speaking Support Agent — Athens, Onsite (Relocation)

WW Talents; Vercelli; On-site; EUR 12,000 - 17,000; Full time

Benefits offered by this job

Fully paid training

Full relocation package

Job summary

WW Talents in Athens, Greece, is seeking an Italian-Speaking Customer Support Representative to join our international team onsite. You will handle inquiries by phone, email, and chat and help customers with the platform and services.

The role requires fluent Italian (C1/C2) and good English (B2+). No prior experience needed as full paid training is provided, with a relocation package covering flights within the EU, airport pickup, hotel, and real estate help.

Qualifications

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• Customer-focused and empathetic approach.
• No previous experience required; full paid training provided.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining satisfaction.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.

Skills

Fluent Italian

English B2+

Tools

CRM software

Job description

WW Talents in Athens, Greece, is seeking an Italian-Speaking Customer Support Representative to join our international team onsite. You will handle inquiries by phone, email, and chat and help customers with the platform and services.

The role requires fluent Italian (C1/C2) and good English (B2+). No prior experience needed as full paid training is provided, with a relocation package covering flights within the EU, airport pickup, hotel, and real estate help.