Italian-Speaking Remote Tech Support Specialist (Portugal)

Cbtalents; Palermo; Remote; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary

Remote work model based in Portugal

Relocation support

Job summary

Cbtalents is hiring an Italian-speaking Technical Customer Support Specialist for a remote role based in Portugal. You will handle customer inquiries in Italian and English, troubleshoot technical issues, and document cases to ensure timely resolution.

Candidates must be based in Portugal or be willing to relocate, with relocation support provided. The role emphasizes excellent communication, patience, and problem-solving in a fast-paced tech environment, with a competitive salary and

Qualifications

• Fluent in Italian and English
• Customer service experience preferred
• Tech-savvy and able to handle technical inquiries

Responsibilities

• Provide technical customer service in Italian and English
• Troubleshoot and resolve customer issues
• Document cases accurately and follow up until resolution
• Explain technical solutions clearly to customers
• Maintain high-quality customer experience and loyalty

Skills

Italian fluency

English fluency

Customer service

Tech support

Communication

Job description

Cbtalents is hiring an Italian-speaking Technical Customer Support Specialist for a remote role based in Portugal. You will handle customer inquiries in Italian and English, troubleshoot technical issues, and document cases to ensure timely resolution.

Candidates must be based in Portugal or be willing to relocate, with relocation support provided. The role emphasizes excellent communication, patience, and problem-solving in a fast-paced tech environment, with a competitive salary and