Italian-Speaking Remote Support Specialist — Greece Relocation

Career Nest Academy; Livigno; Remote; EUR 149,000 - 178,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Remote work from anywhere in Greece

Job summary

Career Nest Academy in Greece offers a fully remote customer-support role, with relocation support and a fixed schedule of 5 days per week, 8 hours daily, including rotational shifts.

Italian language is essential (C1/C2) with English (B2+) for training and internal communication. You’ll support customers via phone, email, and chat, troubleshoot issues, and ensure high satisfaction while using CRM tools and multiple applications.

Qualifications

• Fluent Italian – C1/C2 level.
• English – B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Comfortable using CRM systems, digital tools, and multiple applications.
• Good attention to detail and accurate data entry.
• Ability to work independently in a remote environment.
• Flexible and comfortable with rotational shifts.
• Ability to work effectively in a fast-paced, international, multicultural team.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian (C1/C2)

English (B2+)

Job description

Career Nest Academy in Greece offers a fully remote customer-support role, with relocation support and a fixed schedule of 5 days per week, 8 hours daily, including rotational shifts.

Italian language is essential (C1/C2) with English (B2+) for training and internal communication. You’ll support customers via phone, email, and chat, troubleshoot issues, and ensure high satisfaction while using CRM tools and multiple applications.