Italian-Speaking Remote Support Agent—Greece Relocation

The Career Nest; Livorno Ferraris; À distance; EUR 11 000 - 13 000; Plein temps

Avantages offerts par ce poste

Relocation package

Fully remote role in Greece

Paid training

Performance bonus up to 15%

Résumé du poste

The Career Nest is seeking a remote Italian-speaking customer support professional for Greece. You will handle inquiries via phone, email, and chat, ensuring quality interactions and prompt resolutions.

This role includes relocation support and training from day one, with a competitive compensation package and shift coverage across a 5-day workweek. Ideal candidates communicate clearly, manage multiple tools, and work effectively in a fast-paced, international team.

Qualifications

• Fluent Italian (C1/C2) required.
• English (B2+) for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.

Responsabilités

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Connaissances

Fluent Italian

English communication

Customer-focused

Problem-solving

Remote work

Outils

CRM systems

Digital tools

Multiple applications

Description du poste

The Career Nest is seeking a remote Italian-speaking customer support professional for Greece. You will handle inquiries via phone, email, and chat, ensuring quality interactions and prompt resolutions.

This role includes relocation support and training from day one, with a competitive compensation package and shift coverage across a 5-day workweek. Ideal candidates communicate clearly, manage multiple tools, and work effectively in a fast-paced, international team.