Italian-Speaking Remote Support Agent | Greece Relocation

FH Collective - Academy; Bologna; Remote; EUR 15.000 - 17.000; Vollzeit

Benefits dieser Stelle

Fully paid training

Relocation package

Competitive salary + bonus

Zusammenfassung

FH Collective - Academy offers a fully remote role based in Greece with a comprehensive relocation package and paid training. The role requires Italian (C1/C2) and English (B2+) proficiency, along with strong communication and problem-solving skills.

You will support customers via phone, email, and chat, ensuring accurate data entry and high satisfaction in a fast-paced, international team. Eligible candidates receive a competitive salary with relocation support, flexible shifts, and onboarding

Qualifikationen

• Fluent Italian at C1/C2 level.
• English at B2+ level for training and communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Good troubleshooting and problem-solving abilities.
• Proficiency with CRM systems and related tools.

Aufgaben

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Kenntnisse

Fluent Italian (C1/C2)

English (B2+)

Customer-focused

Strong communication

Empathetic approach

Troubleshooting

CRM systems

Tools

CRM systems

Jobbeschreibung

FH Collective - Academy offers a fully remote role based in Greece with a comprehensive relocation package and paid training. The role requires Italian (C1/C2) and English (B2+) proficiency, along with strong communication and problem-solving skills.

You will support customers via phone, email, and chat, ensuring accurate data entry and high satisfaction in a fast-paced, international team. Eligible candidates receive a competitive salary with relocation support, flexible shifts, and onboarding