Italian-Speaking Remote Customer Support - Greece Relocation

FH Collective Academy; Vicenza; Remoto; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid relocation package

Paid training from day one

Remote work from Greece

Descrizione del lavoro

FH Collective Academy in Greece is hiring a fully remote Italian-speaking Customer Support Specialist. You will work remotely from anywhere in Greece, with a full relocation package and paid training from day one.

The role requires Italian fluency (C1/C2) and English (B2+), 5 days a week, 8 hours per day with rotating shifts. You will handle inquiries via phone, email, and chat, document interactions, and maintain high customer satisfaction.

Competenze

• Fluent Italian – C1/C2 level
• English – B2+
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Comfortable using CRM systems and multiple applications
• Good attention to detail and accurate data entry
• Ability to work independently in a remote environment
• Flexible and comfortable working rotational shifts
• Ability to work effectively in a fast-paced international team

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Fluent Italian

English (B2+)

Strong communication

Customer-focused

Problem-solving

Troubleshooting

Data entry

Attention to detail

Strumenti

CRM systems

Descrizione del lavoro

FH Collective Academy in Greece is hiring a fully remote Italian-speaking Customer Support Specialist. You will work remotely from anywhere in Greece, with a full relocation package and paid training from day one.

The role requires Italian fluency (C1/C2) and English (B2+), 5 days a week, 8 hours per day with rotating shifts. You will handle inquiries via phone, email, and chat, document interactions, and maintain high customer satisfaction.