Italian-Speaking Remote Customer Support Greece

FH Collective - Academy; Udine; In loco; EUR 14.000 - 15.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base salary

Performance bonus

Fully paid training

Relocation package

Descrizione del lavoro

FH Collective - Academy is hiring Italian-speaking customer support specialists to join our remote team in Greece. The role offers full relocation support for EU candidates and a 5-day workweek with varied shifts (08:00–00:00).

Training is provided and paid from day one, with a base salary of €1,050 gross per month across 14 payments, plus performance bonuses up to 10%. Join a dynamic, international environment with full relocation assistance including flight, hotel, airport pickup, and real

Competenze

• Fluent Italian (C1/C2)
• English knowledge (B2+) for training and internal comms
• Strong interpersonal and analytical skills
• Solutions-driven mindset and helpful attitude
• Comfort navigating digital tools and multi-screen setups
• Able to adapt to a fast-paced, multicultural team
• No prior experience required — full training provided

Mansioni

• Provide customer support via phone, email, and chat in Italian
• Assist with account issues, content reports, and platform queries
• Resolve inquiries while maintaining high service quality
• Log interaction details in internal CRM systems accurately
• Meet productivity and quality targets
• Advocate for community safety and product understanding

Conoscenze

Fluent Italian

English knowledge

Interpersonal skills

Analytical thinking

Multicultural teamwork

Solutions-driven mindset

Descrizione del lavoro

FH Collective - Academy is hiring Italian-speaking customer support specialists to join our remote team in Greece. The role offers full relocation support for EU candidates and a 5-day workweek with varied shifts (08:00–00:00).

Training is provided and paid from day one, with a base salary of €1,050 gross per month across 14 payments, plus performance bonuses up to 10%. Join a dynamic, international environment with full relocation assistance including flight, hotel, airport pickup, and real