Italian-speaking customer support agent - remote in greece

Bachecalavoro; Trieste/Trst; Remote; EUR 14,000 - 19,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Flight + hotel + airport pickup

Job summary

Bachecalavoro is offering a fully remote customer support role based in Greece with a comprehensive relocation package. The position requires fluent Italian and English for training, with a 5-day work week and rotational shifts.

You will support customers via phone, email, and chat, handling inquiries and providing solutions from a remote setup. The role includes full relocation assistance, paid training from day one, and a salary of €1,045 gross per month paid across 14 salaries plus a

Qualifications

• Fluent Italian - C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Comfortable using CRM systems, digital tools, and multiple applications.
• Good attention to detail and accurate data entry.
• Ability to work independently in a remote environment.
• Flexible and comfortable working rotational shifts.
• Ability to work effectively in a fast-paced, international, multicultural team.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Communication skills

Italian fluency

English proficiency

Customer focused

Problem solving

Interpersonal skills

Remote work

Tools

CRM software

Job description

Luogo di lavoro: Trieste

This is a fully remote role within Greece, with a full relocation package provided.

Start your next chapter in Greece - relocate with full support and work remotely from anywhere in the country while building your international career.

Are you fluent in Italian? Whether you already live in Greece or are considering relocating to Greece this opportunity offers paid training, a competitive salary package, and full relocation support.

Job Details
Location: Greece - 100% Remote / Work From Anywhere in Greece
Working Schedule: 5 days per week, 8 hours/day with rotational shifts between 08:00-00:00
Languages: Italian C1/C2 + English B2+
Compensation: €1,045 gross/month x 14 salaries + Performance bonus up to 15% subject to target achievement + Fully paid training from day one
Relocation Package: Flight ticket + 2 weeks of hotel accommodation + Airport pickup + Real estate agency fee covered

Your Responsibilities

You will:

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

What We're Looking For

• Fluent Italian - C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Comfortable using CRM systems, digital tools, and multiple applications
• Good attention to detail and accurate data entry
• Ability to work independently in a remote environment
• Flexible and comfortable working rotational shifts
• Ability to work effectively in a fast-paced, international, multicultural team