Italian-speaking customer support advisor

WW Talents; Siena; Remote; EUR 15,000 - 19,000; Full time

Benefits offered by this job

Relocation package

Fully remote role

Paid training

Job summary

WW Talents is offering a fully remote position based in Greece with complete relocation support. The role requires Italian language fluency and English for training and internal communication.

You will provide exceptional customer service via phone, email, and chat, and work within a fast-paced international team. This position includes paid training from day one, a compensation package of €1,045 gross per month on 14 salaries plus a performance bonus up to 15% based on targets.

Qualifications

• Fluent Italian (C1/C2) and English (B2+) required.
• Strong communication and customer-focused approach.
• Experience with CRM systems and accurate data entry.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Fluent Italian

English proficiency

Customer service

CRM systems

Data entry accuracy

Tools

CRM systems

Job description

Luogo di lavoro: Siena

This is a fully remote role within Greece, with a full relocation package provided.

Start your next chapter in Greece - relocate with full support and work remotely from anywhere in the country while building your international career.

Are you fluent in Italian? Whether you already live in Greece or are considering relocating to Greece this opportunity offers paid training, a competitive salary package, and full relocation support.

Job Details
Location: Greece - 100% Remote / Work From Anywhere in Greece
WorkingSchedule:5 days per week, 8 hours/day with rotational shifts between 08:00-00:00
Languages: Italian C1/C2 + English B2+Compensation:€1,045 gross/month x 14 salaries +Performance bonus up to 15% subject to target achievement +Fully paid training from day one
Relocation Package:Flight ticket +2 weeks of hotel accommodation+Airport pickup +Real estate agency fee covered

Your Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

What We're Looking For

• Fluent Italian - C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Comfortable using CRM systems, digital tools, and multiple applications
• Good attention to detail and accurate data entry
• Ability to work independently in a remote environment
• Flexible and comfortable working rotational shifts
• Ability to work effectively in a fast-paced, international, multicultural team

No fees are charged at any stage of the recruitment process.