Italian-Speaking Customer Experts Jobs - Remote InsideGreece

Dila Recruitment; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Expert to communicate with customers through various channels. Candidates should be fluent in Italian and have good English communication skills (B2 level). The job offers comprehensive relocation support to Greece, including flight tickets, accommodation, and a competitive salary with performance bonuses. Health benefits and professional development opportunities are also provided, along with community initiatives and Greek language courses.

Servizi

Flight ticket expenses cover

2 weeks hotel accommodation

Health care benefits

Competitive monthly salary

Performance bonuses

Full training

Professional growth opportunities

Free online Greek language courses

Competenze

• Fluency in Italian is essential for effective communication with customers.
• Strong communication skills in English are required (B2 level).
• Exceptional soft skills are crucial for maintaining customer relationships.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure resolution in a timely manner.
• Maintain high customer satisfaction while representing a major brand.

Conoscenze

Fluency in Italian

Very good communication skills in English (B2 level)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Ability to multitask

Team player in a fast-paced environment

Descrizione del lavoro

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses