Italian-Speaking Airline Support Agent with Relocation Bonus

CBTALENTS; Ischia; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Career progression

Gym packages

Mobile schemes

Staff discounts

Monthly events

Free parking

On-site canteen

KPI bonus up to €2,500

Language allowance €3,000

Job summary

CBTALENTS in Malta on-site is looking for Italian Speaking Airline Support Agents to help customers across phone, social media, chat, and email channels. You will handle inquiries related to various airline services and maintain high standards of service.

Required are native Italian and English, strong communication skills, and prior customer care experience. ECDL certificate is preferred, with a rotating schedule across Mondays to Sundays and a clear path for career growth.

Qualifications

• Native-level fluency in Italian and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• ECDL certificate preferred.
• Flexibility to work on a rotating schedule, Monday to Sunday.

Responsibilities

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Skills

Italian fluency

English proficiency

Communication skills

Education

ECDL certificate

Job description

CBTALENTS in Malta on-site is looking for Italian Speaking Airline Support Agents to help customers across phone, social media, chat, and email channels. You will handle inquiries related to various airline services and maintain high standards of service.

Required are native Italian and English, strong communication skills, and prior customer care experience. ECDL certificate is preferred, with a rotating schedule across Mondays to Sundays and a clear path for career growth.