Italian-Speaking Airline Support Agent – Relocation Bonus

CBTALENTS; Lipari; In loco; EUR 24.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation bonus

KPI bonus

Language allowance

Gym package

Staff discounts

Monthly events

On-site parking

Canteen access

Descrizione del lavoro

CBTALENTS seeks an Italian-speaking Airline Support Agent to assist customers with airline services. The role is on-site in Malta, requiring Italian native fluency and English proficiency, multi-channel support, and a rotating schedule.

You will handle inquiries across phone, social media, chat, and email, delivering solutions and maintaining high customer satisfaction. A relocation bonus and clear career growth opportunities are offered.

Competenze

• Native-level fluency in Italian and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• ECDL certificate preferred.

Mansioni

• Assist customers via phone, social media, chatbox, and emails.
• Provide solutions and support across multiple channels.
• Ensure high levels of customer satisfaction and professionalism.

Conoscenze

Italian fluency

English proficiency

Communication skills

Customer service experience

Formazione

ECDL certificate

Descrizione del lavoro

CBTALENTS seeks an Italian-speaking Airline Support Agent to assist customers with airline services. The role is on-site in Malta, requiring Italian native fluency and English proficiency, multi-channel support, and a rotating schedule.

You will handle inquiries across phone, social media, chat, and email, delivering solutions and maintaining high customer satisfaction. A relocation bonus and clear career growth opportunities are offered.