Italian-Speaking Airline Support Agent (Relocation Bonus)

CBTALENTS; Erba; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

KPI bonus up to €2,500

Language allowance €3,000 annually

On-site parking

Canteen on site

Gym packages

Mobile schemes

Job summary

CBTALENTS is seeking Italian-speaking Airline Support Agents for an on-site role in Malta. You will handle queries across phone, social media, chat, and email, ensuring accurate information and friendly service.

Requirements include native Italian, fluent English, strong communication, and prior customer care experience. A relocation bonus, competitive benefits, and career growth await committed professionals.

Qualifications

• Native-level fluency in Italian and professional English.
• Strong communication, writing and listening skills.
• Previous customer care experience essential.

Responsibilities

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support across multiple channels (phone, chat, email, social).
• Maintain high levels of customer satisfaction and professionalism.

Skills

Italian language

English language

Customer service

Education

ECDL certificate

Job description

CBTALENTS is seeking Italian-speaking Airline Support Agents for an on-site role in Malta. You will handle queries across phone, social media, chat, and email, ensuring accurate information and friendly service.

Requirements include native Italian, fluent English, strong communication, and prior customer care experience. A relocation bonus, competitive benefits, and career growth await committed professionals.