Italian Airline Support Agent | Relocation Bonus & Growth

CBTALENTS; Sardegna; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Relocation bonus

Language allowance

Gym packages

Staff discounts

Monthly events

On-site parking

Canteen access

Job summary

CBTALENTS is seeking an Italian-speaking Airline Support Agent for a full-time, on-site role in Malta. You will handle customer inquiries via phone, social media, chatbox, and emails, delivering professional solutions and ensuring satisfaction.

A relocation bonus and clear career growth opportunities are offered. Requirements include native Italian, fluent English, strong communication, prior customer care experience, and computer literacy (ECDL preferred).

Qualifications

• Native-level fluency in Italian and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• Computer literacy; possession of an ECDL certificate is preferred.

Responsibilities

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Skills

Italian fluency

English proficiency

Customer service

Multichannel support

Communication skills

Education

ECDL certificate preferred

Tools

CRM systems

Microsoft Office

Job description

CBTALENTS is seeking an Italian-speaking Airline Support Agent for a full-time, on-site role in Malta. You will handle customer inquiries via phone, social media, chatbox, and emails, delivering professional solutions and ensuring satisfaction.

A relocation bonus and clear career growth opportunities are offered. Requirements include native Italian, fluent English, strong communication, prior customer care experience, and computer literacy (ECDL preferred).