Italian-Speaking Airline Support Agent — Relocation & Growth

CBTALENTS; Sicilia; In loco; EUR 18.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation bonus

Career growth

Gym packages

Mobile schemes

Staff discounts

Monthly events

Free on-site parking

In-house canteen

KPI bonus up to €2,500

Language allowance €3,000

Descrizione del lavoro

CBTALENTS in Malta is seeking an Italian-speaking Airline Support Agent to assist customers via phone, social media, chatbox, and email. Fluent Italian and English are required, with prior customer-care experience and basic computer literacy (ECDL preferred).

The role involves a rotating schedule, onsite work, and growth opportunities. Relocation bonus and a clear path for career progression are offered, along with competitive benefits.

Competenze

• Native-level fluency in Italian and proficiency in English.
• Previous customer care experience is essential.
• Computer literacy; ECDL certificate preferred.

Mansioni

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Conoscenze

Fluent Italian

English proficiency

Formazione

ECDL certificate

Descrizione del lavoro

CBTALENTS in Malta is seeking an Italian-speaking Airline Support Agent to assist customers via phone, social media, chatbox, and email. Fluent Italian and English are required, with prior customer-care experience and basic computer literacy (ECDL preferred).

The role involves a rotating schedule, onsite work, and growth opportunities. Relocation bonus and a clear path for career progression are offered, along with competitive benefits.