Italian Speaking Airline Support Agent-Relocation & Growth

CBTALENTS; Parma; Vor Ort; EUR 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

Relocation bonus

Career growth

Zusammenfassung

CBTALENTS is hiring an Italian Speaking Airline Support Agent to assist customers with airline-related queries across phone, social media, chat, and email. This is an on-site, full-time role in Malta with a rotating schedule and language requirements in Italian and English.

You will provide solutions, ensure high customer satisfaction, and benefit from a relocation bonus and clear career growth opportunities within a dynamic airline services team.

Qualifikationen

• Native-level fluency in Italian and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• ECDL certificate preferred.

Aufgaben

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Kenntnisse

Italian fluency

English proficiency

Communication skills

Customer service experience

ECDL certificate

Jobbeschreibung

CBTALENTS is hiring an Italian Speaking Airline Support Agent to assist customers with airline-related queries across phone, social media, chat, and email. This is an on-site, full-time role in Malta with a rotating schedule and language requirements in Italian and English.

You will provide solutions, ensure high customer satisfaction, and benefit from a relocation bonus and clear career growth opportunities within a dynamic airline services team.