Italian-speaking Airline Support Specialist — Relocation & Growth

CBTALENTS; Pantelleria; Sur place; EUR 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Career progression

Gym packages

Mobile schemes

Staff discounts

Monthly events

Free on-site parking

In-house canteen

KPI bonus €2,500/year

Résumé du poste

CBTALENTS is seeking an Italian-speaking Airline Support Agent to join our Malta-based team for a full-time on-site role. You will handle customer inquiries via phone, email, chat and social media, delivering solutions with a focus on professionalism and satisfaction.

You must be a native Italian speaker with English B2, strong communication skills, and prior customer-care experience. A relocation bonus is offered along with growth opportunities and staff benefits.

Qualifications

• Native-level fluency in Italian and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience essential.
• Computer literacy; ECDL preferred.
• Willingness to work rotating schedule, Monday to Sunday.

Responsabilités

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Connaissances

Italian Fluency

English Proficiency

Communication Skills

Customer Care Experience

Computer Literacy

Formation

ECDL Certificate

Description du poste

CBTALENTS is seeking an Italian-speaking Airline Support Agent to join our Malta-based team for a full-time on-site role. You will handle customer inquiries via phone, email, chat and social media, delivering solutions with a focus on professionalism and satisfaction.

You must be a native Italian speaker with English B2, strong communication skills, and prior customer-care experience. A relocation bonus is offered along with growth opportunities and staff benefits.