Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

FH Collective Academy; Verona; In loco; EUR 18.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Private health insurance

Holiday and Christmas bonuses

International work environment

Employee discounts and company perks

Career growth opportunities

Descrizione del lavoro

FH Collective Academy in Lisbon is hiring Italian-speaking professionals for multiple projects within a leading international BPO company. Roles span Customer Support, Content Moderation, and Digital Operations across Travel, Hospitality, Social Media, Healthcare and more.

Selected candidates may relocate with company accommodation offered and start dates from late June to mid-July 2026. You will work on diverse projects and deliver excellent service in a multicultural environment.

Competenze

• Fluent Italian (C1-C2) and good English (B2+) required.
• Strong communication skills and a customer-focused mindset.
• Previous experience in customer service, hospitality, content moderation, sales or operations is a plus.

Mansioni

• Supporting customers via phone, email and chat.
• Resolving account, payment, order and service-related queries.
• Reviewing and moderating online content according to platform policies.
• Managing reservations and customer requests.
• Processing documentation and operational tasks.
• Collaborating with internal teams to resolve complex cases.
• Delivering high-quality customer experiences.

Conoscenze

Fluent Italian

Good command of English

Strong communication skills

Customer-oriented mindset

Multicultural environment

Rotational schedules

Descrizione del lavoro

Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

Job Openings Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

About the job Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

We are currently hiring Italian-speaking professionals for multiple projects within a leading international BPO company in Lisbon.

These opportunities cover industries such as Social Media, Healthcare, Travel, Hospitality and Customer Experience.

COMPENSATION & RELOCATION PACKAGE

OR

For candidates relocating from outside the Lisbon area, company accommodation is available (Private room in a shared apartment, utilities included).

START DATES

• 22 June 2026 – 15 July 2026

Several projects are available, and candidates will be matched according to their experience, skills and business needs.

AVAILABLE AREAS

Customer Support,Content Moderation,Digital Operations,Payments & Order Support,Social Media Operations,Travel & Hospitality Services

ADDITIONAL BENEFITS

Paid training
Private health insurance
Holiday and Christmas bonuses
International work environment
Employee discounts and company perks
Career growth opportunities

WHAT YOU'LL DO

Depending on the project, responsibilities may include:

Supporting customers via phone, email and chat
Resolving account, payment, order and service-related queries
Reviewing and moderating online content according to platform policies
Managing reservations and customer requests
Processing documentation and operational tasks
Collaborating with internal teams to resolve complex cases
Delivering high-quality customer experiences

REQUIREMENTS

Fluent Italian (C1-C2)
Good command of English (B2+)
Strong communication skills
Customer-oriented mindset
Previous experience in customer service, hospitality, content moderation, sales or operations is a plus
Ability to work in a multicultural environment
Flexibility to work rotational schedules when required