Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

FH Collective Academy; Bari; In loco; EUR 22.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Private health insurance

Holiday and Christmas bonuses

International work environment

Employee discounts and company perks

Career growth opportunities

Descrizione del lavoro

FH Collective Academy in Bari is hiring Italian-speaking professionals for multiple projects with a leading international BPO in Lisbon.

You will support customers by phone, email and chat, review content and support operations across sectors such as Social Media, Travel and Hospitality, with relocation provided and paid training. Start dates include 22 June 2026 to 15 July 2026.

Competenze

• Fluent Italian (C1-C2).
• Good command of English (B2+).
• Strong communication skills and a customer-oriented mindset.
• Ability to work in a multicultural environment.
• Flexibility to work rotational schedules when required.

Mansioni

• Support customers via phone, email and chat.
• Resolve account, payment, order and service-related queries.
• Review and moderate online content according to platform policies.
• Manage reservations and customer requests.
• Collaborate with internal teams to resolve complex cases.
• Deliver high-quality customer experiences.

Conoscenze

Italian fluency

English proficiency

Strong communication skills

Customer-oriented mindset

Multicultural environment adaptability

Flexible rotational schedules

Descrizione del lavoro

Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

Bari, Metropolitan City of Bari, Italy Customer Support - E

Job Openings Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

About the job Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon

We are currently hiring Italian-speaking professionals for multiple projects within a leading international BPO company in Lisbon.

These opportunities cover industries such as Social Media, Healthcare, Travel, Hospitality and Customer Experience.

COMPENSATION & RELOCATION PACKAGE

OR

For candidates relocating from outside the Lisbon area, company accommodation is available (Private room in a shared apartment, utilities included).

START DATES

• 22 June 2026 – 15 July 2026

Several projects are available, and candidates will be matched according to their experience, skills and business needs.

AVAILABLE AREAS

Customer Support,Content Moderation,Digital Operations,Payments & Order Support,Social Media Operations,Travel & Hospitality Services

ADDITIONAL BENEFITS

Paid training
Private health insurance
Holiday and Christmas bonuses
International work environment
Employee discounts and company perks
Career growth opportunities

WHAT YOU'LL DO

Depending on the project, responsibilities may include:

Supporting customers via phone, email and chat
Resolving account, payment, order and service-related queries
Reviewing and moderating online content according to platform policies
Managing reservations and customer requests
Processing documentation and operational tasks
Collaborating with internal teams to resolve complex cases
Delivering high-quality customer experiences

REQUIREMENTS

Fluent Italian (C1-C2)
Good command of English (B2+)
Strong communication skills
Customer-oriented mindset
Previous experience in customer service, hospitality, content moderation, sales or operations is a plus
Ability to work in a multicultural environment
Flexibility to work rotational schedules when required