Italian Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Ischia; In loco; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Private health insurance

Meal allowance

Holiday and Christmas bonuses

Descrizione del lavoro

CBTALENTS is hiring an Italian Customer Service Representative to support Italian-speaking clients for a medical device company. The role is based in Lisbon with a Portuguese contract and on-site work.

You will handle inquiries via phone and email, assist with orders, documentation, and shipments, and ensure a superior customer experience. Relocation support includes furnished accommodation and utilities to help you move smoothly.

Competenze

• Fluent Italian language (C2) and English (B2) required.
• Previous customer service experience for Italian-speaking customers preferred.
• Excellent communication and problem-solving skills.

Mansioni

• Provide expert support to Italian-speaking customers via phone and email.
• Troubleshoot technical issues and offer timely solutions.
• Assist clients with documentation, orders, and shipments.
• Maintain high-quality customer experience with professionalism and attention to detail.

Conoscenze

Italian language

English language

Customer service

Descrizione del lavoro

Ischia, Metropolitan City of Naples, Italy

Job Openings Italian Customer Service Representative Relocation Support & Career Growth!

About the job Italian Customer Service Representative Relocation Support & Career Growth!

Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: Italian C2 and English B2

We are seeking a Customer Service Representative for the Italian market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.

This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others.