Italian Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Capri; In loco; EUR 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private health insurance

Meal allowances

Holiday and Christmas bonuses

Descrizione del lavoro

CBTALENTS seeks an Italian Customer Service Representative to support Italian-speaking clients for a medical device provider. This Lisbon-based, on-site role emphasizes exceptional service and precise documentation.

You will handle inquiries via phone and email, manage orders, and participate in relocation support to ensure a smooth transition for new hires, working full-time on rotating shifts with comprehensive training.

Competenze

• Fluency in Italian (C2) and English (B2) required.
• Experience in customer service for medical devices or related fields preferred.
• Willingness to work 40 hours per week on rotating shifts.

Mansioni

• Provide expert support to Italian-speaking customers via phone and email.
• Troubleshoot technical issues and offer timely solutions.
• Assist clients with documentation, order entries, and product shipments.
• Maintain professional and attentive customer interactions.

Conoscenze

Italian language

Customer service

Communication skills

Troubleshooting

Descrizione del lavoro

Capri, Metropolitan City of Naples, Italy

Job Openings Italian Customer Service Representative Relocation Support & Career Growth!

About the job Italian Customer Service Representative Relocation Support & Career Growth!

Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: Italian C2 and English B2

We are seeking a Customer Service Representative for the Italian market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.