Italian Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Genova; In loco; EUR 21.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Furnished accommodations

Utility coverage

Private health insurance

Meal allowances

Holiday and Christmas bonuses

Descrizione del lavoro

CBTALENTS is seeking a Customer Service Representative for the Italian market to support customers via phone and email from Lisbon on a full-time basis. The role emphasizes relocation assistance, a Portuguese contract, and opportunities for career growth in a dynamic environment.

Ideal candidates will be fluent in Italian (C2) and English (B2), with a customer-focused mindset and strong communication skills to resolve inquiries and ensure satisfaction.

Competenze

• Language requirements: Italian C2 and English B2.

Mansioni

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

Conoscenze

Italian language

English language

Descrizione del lavoro

Genova, Metropolitan City of Genoa, Italy

Job Openings Italian Customer Service Representative Relocation Support & Career Growth!

About the job Italian Customer Service Representative Relocation Support & Career Growth!

Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: Italian C2 and English B2

We are seeking a Customer Service Representative for the Italian market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

• Providing expert support to Italian-speaking customers via phone and email.


• Troubleshooting technical issues and offering empathetic, timely solutions.


• Assisting clients with documentation, order entries, and product shipments.


• Ensuring an excellent customer experience through professionalism and attention to detail.

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.

This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others. If you’re ready to join a dynamic team and contribute to improving lives, we encourage you to apply.