Italian Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Sardegna; In loco; EUR 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday and Christmas bonuses

Private health insurance

Meal allowances

Descrizione del lavoro

CBTALENTS is seeking an Italian-speaking Customer Service Representative in Lisbon to support clients with inquiries regarding a medical device. You will handle phone and email communications, resolve issues, and help with documentation, orders and shipments.

This role is full-time, on-site, with relocation support and training provided. Includes a Portuguese employment contract, holiday/Christmas bonuses, private health insurance, and meal allowances.

Competenze

• Italian language proficiency (C2) and English (B2).
• Experience in customer service or support roles is preferred.

Mansioni

• Provide expert support to Italian-speaking customers via phone and email.
• Troubleshoot technical issues and offer timely solutions.
• Assist clients with documentation, order entries and product shipments.
• Maintain a high standard of professionalism and attention to detail to ensure a positive customer experience.

Conoscenze

Italian language

Customer service

Communication

Descrizione del lavoro

Job Openings Italian Customer Service Representative Relocation Support & Career Growth!

About the job Italian Customer Service Representative Relocation Support & Career Growth!

Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: Italian C2 and English B2

We are seeking a Customer Service Representative for the Italian market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.