Italian Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Verona; In loco; EUR 21.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private health insurance

Meal allowances

Relocation support

Descrizione del lavoro

CBTALENTS in Lisbon is seeking an Italian-speaking Customer Service Representative to support relocation, handle inquiries from Italian customers, and ensure smooth order entries and documentation. You will collaborate with teams to deliver an outstanding customer experience.

You will work full-time on rotating shifts, receive a Portuguese employment contract with holiday and Christmas bonuses, private health insurance, and meal allowances.

Competenze

• Providing expert support to Italian-speaking customers via phone and email.
• Assisting clients with documentation, order entries and shipments.
• Maintaining a high level of professionalism and attention to detail.

Mansioni

• Provide Italian-language customer support via phone and email.
• Troubleshoot technical issues and provide timely solutions.
• Assist with documentation, orders and product shipments.
• Ensure an excellent customer experience with accuracy and care.

Conoscenze

Italian language

Customer service

Troubleshooting

Documentation

Order entry

Descrizione del lavoro

Job Openings Italian Customer Service Representative Relocation Support & Career Growth!

About the job Italian Customer Service Representative Relocation Support & Career Growth!

Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: Italian C2 and English B2

We are seeking a Customer Service Representative for the Italian market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.