Italian Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Siena; In loco; EUR 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private health insurance

Meal allowances

Holiday bonus

Christmas bonus

Relocation support

Descrizione del lavoro

CBTALENTS is seeking an Italian-speaking Customer Service Representative for the Lisbon market. You will handle inquiries in Italian, support relocation needs, and contribute to a positive customer experience from an on-site Lisbon office.

The role is full-time (40 hours/week) with training provided, offering a pathway for career growth and a structured Portuguese employment contract with holiday bonuses, health insurance, and meal allowances.

Competenze

• Italian language proficiency at C2 level
• English language proficiency at B2 level
• Experience in customer service is preferred

Mansioni

• Provide expert support to Italian-speaking customers via phone and email.
• Troubleshoot technical issues and offer timely, empathetic solutions.
• Assist customers with documentation, order entries and product shipments.
• Maintain a high level of professionalism and attention to detail to ensure a great customer experience.

Conoscenze

Italian (C2)

English (B2)

Customer service

Descrizione del lavoro

Job Openings Italian Customer Service Representative Relocation Support & Career Growth!

About the job Italian Customer Service Representative Relocation Support & Career Growth!

Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: Italian C2 and English B2

We are seeking a Customer Service Representative for the Italian market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.