Italian Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Erba; In loco; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private health insurance

Meal allowances

Holiday and Christmas bonuses

Relocation support with furnished hous

Descrizione del lavoro

CBTALENTS in Lisbon, Portugal is seeking an Italian-speaking Customer Service Representative specializing in relocation support and career growth. You will handle inquiries from Italian customers by phone and email, provide product and process information, and ensure a smooth user experience.

This full-time role offers on-site work, comprehensive training, and a relocation package including furnished housing, utilities coverage, and local assistance.

Competenze

• Fluency in Italian (C2) and English (B2) required.
• Excellent communication and problem-solving skills.
• Ability to handle inquiries for a medical device or similar product.

Mansioni

• Support Italian-speaking customers by phone and email.
• Troubleshoot technical issues and provide timely solutions.
• Process documentation, orders, and product shipments.
• Maintain high standards of customer experience and professionalism.

Conoscenze

Italian language

English language

Descrizione del lavoro

Job Openings Italian Customer Service Representative Relocation Support & Career Growth!

About the job Italian Customer Service Representative Relocation Support & Career Growth!

Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: Italian C2 and English B2

We are seeking a Customer Service Representative for the Italian market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.