Italian Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Milano; In loco; EUR 21.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private health insurance

Meal allowances

Holiday bonuses

Descrizione del lavoro

CBTALENTS in Lisbon is seeking an Italian-speaking Customer Service Representative on a full-time, on-site basis to support relocation and healthcare device inquiries. You will handle phone and email inquiries in Italian and English, ensuring smooth documentation, orders, and shipments while delivering excellent service.

You will participate in thorough training, work rotating shifts, and benefit from relocation support, private health insurance, meal allowances, and holiday bonuses as part of a

Competenze

• Italian language proficiency required.
• Fluent English optional for communication with global teams.

Mansioni

• Provide Italian-speaking customer support via phone and email.
• Troubleshoot inquiries related to relocation and medical devices.
• Assist clients with documentation, orders, and shipments.
• Maintain professional and accurate customer interactions.

Conoscenze

Italian language

English language

Customer service

Descrizione del lavoro

Job Openings Italian Customer Service Representative Relocation Support & Career Growth!

About the job Italian Customer Service Representative Relocation Support & Career Growth!

Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: Italian C2 and English B2

We are seeking a Customer Service Representative for the Italian market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.