Italian Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Perugia; In loco; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Private health insurance

Meal allowance

Descrizione del lavoro

CBTALENTS in Lisbon is seeking an Italian-speaking Customer Service Representative to support clients for a medical device. The role is based on-site in Lisbon and requires Italian C2 and English B2.

You will handle inquiries by phone and email, assist with documentation, orders, and shipments, and strive to deliver an excellent customer experience with professionalism and care. The position is full-time with rotating shifts and training.

Competenze

• Language requirements: Italian C2 and English B2.

Mansioni

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

Conoscenze

Italian language

English language

Descrizione del lavoro

Job Openings Italian Customer Service Representative Relocation Support & Career Growth!

About the job Italian Customer Service Representative Relocation Support & Career Growth!

Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: Italian C2 and English B2

We are seeking a Customer Service Representative for the Italian market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.