Italian Customer Service Agents ( Relocation toGreece)

Velenosi&Meredith; Milano; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

An international customer service provider is seeking motivated Customer Service Representatives to join their team. You will be the first point of contact for customers, handling inquiries via phone, email, and chat. The ideal candidate has fluent Italian and a good command of English with excellent communication skills. This position offers relocation support including flight, accommodation assistance, and a competitive salary. A willingness to help customers and maintain satisfaction is essential.

Servizi

Relocation support

Competitive salary

Health insurance

Paid training and career development opportunities

Opportunities to grow within a global organization

Competenze

• Fluency in Italian is essential to communicate effectively with customers.
• A good level of English is required for internal communications.
• Previous experience in customer service is an advantage but not essential.

Mansioni

• Respond to customer queries promptly via phone, email, and chat.
• Troubleshoot basic technical issues and provide accurate information.
• Escalate complex issues to the appropriate teams.
• Log all interactions and maintain customer records.

Conoscenze

Fluency in Italian (C1 level or above)

Good level of English (B2 or higher)

Excellent communication skills

Problem-solving skills

Descrizione del lavoro

We are looking for motivated and customer-oriented individuals to join our clients international customer service team in Greece. As a Customer Service Representative, you will be the first point of contact for customers of well-known global brands, handling inquiries via phone, email, or chat.

Key Responsibilities

• Respond to customer queries in a timely and professional manner via phone, email, and live chat
• Troubleshoot basic technical issues or product concerns and provide accurate information
• Escalate complex issues to the appropriate internal teams
• Maintain customer satisfaction by delivering exceptional service
• Accurately log all interactions and update customer records

Requirements

• Fluency in Italian (C1 level or above)
• Good level of English (B2 or higher)
• Excellent communication and problem-solving skills
• Previous customer service experience is a plus but not mandatory
• EU citizenship or eligibility to work in Greece

What's Offered: Relocation support

• Flight to Greece, airport pickup, and accommodation assistance
• Competitive monthly salary + performance bonuses
• Paid training and career development opportunities
• Multicultural work environment with modern offices
• Health insurance and other employee benefits
• Opportunities to grow within a global organization

Send us your resume at [e-mail]

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