Italian Content Moderator & Customer Support — Portugal

Velenosi & Meredith Consulting; Bologna; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A consulting firm is hiring a Content Moderator / Customer Service Agent fluent in Italian and English to join their team in Portugal. Responsibilities include moderating content, handling user inquiries, and enforcing community safety guidelines. The position offers relocation assistance and a supportive multicultural environment, making it ideal for candidates looking to grow their careers in digital services.

Servizi

Relocation assistance

Full onboarding and paid training

Multicultural team environment

Clear path for career growth

Competenze

• Fluent in Italian and strong English skills are required.
• Experience in customer service is a plus.

Mansioni

• Review and moderate user-generated content in line with platform policies.
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism.
• Escalate violations or complex cases according to internal protocols.

Conoscenze

Fluent Italian

Strong English skills

Empathy

Professionalism

Descrizione del lavoro

A consulting firm is hiring a Content Moderator / Customer Service Agent fluent in Italian and English to join their team in Portugal. Responsibilities include moderating content, handling user inquiries, and enforcing community safety guidelines. The position offers relocation assistance and a supportive multicultural environment, making it ideal for candidates looking to grow their careers in digital services.