IT Service Desk Intern — €800/mo + Growth Program

UNAVAILABLE; Trebaseleghe; Sur place; EUR 8 400 - 10 000; Plein temps

Avantages offerts par ce poste

Monthly internship allowance €800

Meal vouchers / canteen access

Résumé du poste

UNAVAILABLE is seeking an IT Service Desk intern to join our Trebaseleghe (PD) office with immediate availability, full-time for a 6-month period. You will join the IT Service Desk team and help manage user requests, onboarding and offboarding, and hardware/software support.

You will monitor tickets, assist in asset management, collaborate with the Milan IT Service Desk and other departments to ensure timely issue resolution.

Qualifications

• Diploma/Degree in IT field.
• Basic knowledge of both hardware and software aspects of computers.
• Familiarity with major operating systems.
• Knowledge of Office Automation.
• Good command of the English language.
• Availability, flexibility, and listening skills.
• Basic networking skills and familiarity with major instant communication systems.

Responsabilités

• Manage user requests and problems related to assigned devices.
• Manage employee onboarding and offboarding, including asset management.
• Assist in configuration and support of hardware and software devices.
• Monitor and manage support tickets through the ticketing system.
• Collaborate with IT Service Desk Milan team and other departments to ensure timely resolution of issues.

Connaissances

Hard/Software basics

Operating systems familiarity

Office automation

English proficiency

Availability & listening

Networking basics

Formation

Diploma/Degree in IT field

Description du poste

UNAVAILABLE is seeking an IT Service Desk intern to join our Trebaseleghe (PD) office with immediate availability, full-time for a 6-month period. You will join the IT Service Desk team and help manage user requests, onboarding and offboarding, and hardware/software support.

You will monitor tickets, assist in asset management, collaborate with the Milan IT Service Desk and other departments to ensure timely issue resolution.