IT Service Desk Intern

FashionUnited; Milano; On-site; EUR 7,600 - 10,000; Full time

Benefits offered by this job

Monthly internship allowance

Meal vouchers / canteen access

Job summary

PVH Italy in Milan is seeking an IT Service Desk intern to join our Milan HQ, assisting with user requests, onboarding/offboarding, device support, and ticket tracking.

You will collaborate with IT and other departments, gaining hands-on experience across hardware, software, OS, and networking. The program offers mentorship, a structured learning path, and a monthly stipend with meal benefits.

Qualifications

• Diploma or degree in IT.
• Basic hardware and software knowledge.
• Familiarity with major operating systems and Office Automation.
• Good command of English.
• Willingness and flexibility for an internship.

Responsibilities

• Manage user requests and problems related to assigned devices.
• Onboard and offboard employees, including asset management.
• Assist in configuring and supporting hardware and software devices.
• Monitor and manage support tickets through the ticketing system.
• Collaborate with IT to ensure timely resolution of reported issues.

Skills

Hardware basics

Software basics

Operating systems

Office automation

English

Availability & flexibility

Networking basics

Education

IT diploma/degree

Tools

Ticketing system

Job description

IMMEDIATE AVAILABILITY | FULL-TIME | 6-MONTHS We are looking for a passionate and engaged IT Service Desk intern to join our IT Service Desk team in our Milan HQ.

Your Impact

• Management of user requests and problems related to assigned devices;
• Management of employee onboarding and offboarding, including asset management;
• Assisting in the configuration and support of hardware and software devices;
• Monitoring and managing support tickets through our ticketing system;
• Collaboration with IT other departments to ensure timely resolution of reported issues.

Qualifications

• Diploma/Degree in the IT field;
• Basic knowledge of both hardware and software aspects of computers;
• Familiarity with major operating systems;
• Knowledge of Office Automation;
• Good command of the English language;
• Availability, flexibility, and listening skills;
• Basic networking skills and familiarity with major instant communication systems.

YOUR FUTURE EXPERIENCE WITH US:

• An extraordinary internship journey: activities, events and experiences designed to support your personal and professional growth and help you become part of our community
• Our Career Start Program: exclusive learning opportunities and dedicated support from your team throughout your development
• Monthly internship allowance of €800
• Free access to the company canteen or meal vouchers

"Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin colour, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”