Global IT Help Desk Intern — Hands-on Tech

Dassault Systèmes; Segrate; Remote; EUR 7.800 - 13.000; Teilzeit

Benefits dieser Stelle

Monthly reimbursement

Lunch tickets

Fresh fruits

Zusammenfassung

Dassault Systèmes in Milano–Segrate is seeking an IT Support Intern to join an international team. You will provide Level 1 Help Desk support to local users, assist with day-to-day IT needs, and gain hands-on experience in a modern corporate IT environment.

During the internship, you’ll help set up and maintain the local IT environment, deploy and renew end-user devices, manage tickets, and contribute to IT documentation.

Qualifikationen

• High school diploma in Information Technology or related field.
• Basic knowledge of Windows, Linux, macOS.
• Proficient in Italian; English at least B2.
• Interest in network infrastructure and IT processes.
• Curious and eager to learn in a global company.
• Hands-on ability to support both digital and physical IT tasks.

Aufgaben

• Setup, configure and maintain the local IT environment according to corporate standards.
• Assist in deployment, replacement, and renewal of end-user devices and systems.
• Handle IT support tickets and assist with issue resolution.
• Create and maintain technical documentation and IT procedures.
• Assist in managing local IT infrastructure (LAN, Server/Storage, Audiovisual).
• Work on IT operations in Italy, while providing additional support to users across the EUROMED region.
• Support hands-on IT activities, including server racking, desk wiring, and meeting room setup.

Kenntnisse

Operating systems

Italian & English

IT infrastructure knowledge

Hands-on attitude

Willingness to learn

Ausbildung

High school diploma in IT

Jobbeschreibung

Dassault Systèmes in Milano–Segrate is seeking an IT Support Intern to join an international team. You will provide Level 1 Help Desk support to local users, assist with day-to-day IT needs, and gain hands-on experience in a modern corporate IT environment.

During the internship, you’ll help set up and maintain the local IT environment, deploy and renew end-user devices, manage tickets, and contribute to IT documentation.