Desktop Support Specialist - Windows, macOS, Linux

Axiom Technologies; Aosta; On-site; EUR 30,000 - 40,000; Full time

Job summary

A global IT services provider in Aosta is seeking a capable Desktop Support Technician to provide on-site support for desktop computing environments. Responsibilities include installing and maintaining operating systems, troubleshooting issues, and collaborating with other IT teams. The ideal candidate will have a Bachelor’s degree in IT or related field, with at least 1 year of relevant experience. Excellent communication and troubleshooting skills are essential. This role may require flexibility in scheduling to accommodate support needs.

Qualifications

• 1+ year of experience in a desktop support, helpdesk or IT technician role.
• Experience with macOS or Linux environments is preferred.
• IT certifications such as CompTIA A+, Network+, or Microsoft Certified are a plus.

Responsibilities

• Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
• Respond to service requests and incidents via ticketing system, phone, or in-person.
• Set up and configure new employee workstations, including user accounts and permissions.

Skills

Windows OS

Office 365

Strong troubleshooting

Excellent communication

Basic networking concepts

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

ServiceNow

JIRA

VPN

Job description

A global IT services provider in Aosta is seeking a capable Desktop Support Technician to provide on-site support for desktop computing environments. Responsibilities include installing and maintaining operating systems, troubleshooting issues, and collaborating with other IT teams. The ideal candidate will have a Bachelor’s degree in IT or related field, with at least 1 year of relevant experience. Excellent communication and troubleshooting skills are essential. This role may require flexibility in scheduling to accommodate support needs.