Inbound SMB Account Executive — Italy (Hybrid)

Alma; Milano; Hybrid; EUR 34,000 - 46,000; Full time

Job summary

Alma is seeking a SMB Inbound Account Executive based in Milan to convert inbound leads into long-term client partnerships. You will be the first contact for prospects, build relationships with Italian and international clients, and drive growth in Italy.

Occasional travel to Paris may be required. You will manage high volumes of leads, qualify opportunities, present Alma’s platform, and collaborate with Sales and Marketing to improve lead quality and conversion strategies.

Qualifications

• 1–2 years of sales or customer-facing experience in a fast-paced Tech/SaaS environment.
• Native Italian with fluent English is mandatory for cross-border client work.
• Strong communication, negotiation, and presentation skills.

Responsibilities

• Handle a high volume of inbound leads via phone, email, and video calls.
• Qualify prospects by understanding needs, budget, and decision process.
• Convert qualified leads into customers by communicating Alma’s value proposition.
• Guide prospects through the sales funnel from interest to onboarding.

Skills

Italian language

English language

Communication skills

Negotiation

Tools

Salesforce

HubSpot

Job description

Alma is seeking a SMB Inbound Account Executive based in Milan to convert inbound leads into long-term client partnerships. You will be the first contact for prospects, build relationships with Italian and international clients, and drive growth in Italy.

Occasional travel to Paris may be required. You will manage high volumes of leads, qualify opportunities, present Alma’s platform, and collaborate with Sales and Marketing to improve lead quality and conversion strategies.