Immuno Systems Hardware Tech Support (Remote Europe)

Beckman Coulter - Diagnostics; Lambrugo; In loco; EUR 40.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Ticket Restaurant

Enhanced pension plan

Supplementary health insurance

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Hardware and Application Immuno System Technical Support Specialist to provide expert-level support for diagnostic hardware across Europe. The role combines hands-on troubleshooting with immunoassay system knowledge and requires clear communication in English and Italian.

Travel to client sites ~70% of the time, remote-based work, and a competitive package including enhanced pension, meal vouchers, and health insurance.

Competenze

• Associate's or Bachelor's degree in Biomedical Engineering or related field.
• Minimum of 3 years of experience in technical support for hardware systems in medical device/diagnostics.
• Strong problem-solving skills with ability to diagnose complex hardware issues.
• Excellent verbal and written communication in English and Italian.

Mansioni

• Provide expert-level technical support for diagnostic hardware systems and related peripherals.
• Respond to customer inquiries with on-site or virtual support as needed.
• Maintain in-depth knowledge of diagnostic hardware products, specifications and common issues.
• Monitor support metrics and identify trends for service efficiency improvements.

Conoscenze

Hardware troubleshooting

Diagnostics knowledge

English communication

Italian communication

Formazione

Biomedical Engineering degree

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Hardware and Application Immuno System Technical Support Specialist to provide expert-level support for diagnostic hardware across Europe. The role combines hands-on troubleshooting with immunoassay system knowledge and requires clear communication in English and Italian.

Travel to client sites ~70% of the time, remote-based work, and a competitive package including enhanced pension, meal vouchers, and health insurance.