Remote Hardware & Immuno Diagnostics Support – Europe

Beckman Coulter - Diagnostics; Bedero Valcuvia; In loco; EUR 40.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Enhanced pension plan

Ticket Restaurant

Supplementary health insurance

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Hardware and Application Immuno System Technical Support Specialist to support diagnostic hardware across Europe. The role emphasizes troubleshooting, preventive maintenance, and timely customer assistance with remote or on-site support as needed.

The ideal candidate holds a Biomedical Engineering / Electronics / IT degree with at least 3 years in hardware support in diagnostics, and fluent English and Italian communication skills.

Competenze

• Associate's or bachelor's degree in Biomedical Engineering, Electronics or IT.
• Minimum 3 years of technical support experience with hardware in diagnostics/medical devices.
• Strong troubleshooting and problem-solving abilities.

Mansioni

• Provide expert-level technical support for diagnostic hardware systems and peripherals.
• Respond to customer inquiries with on-site or remote support as needed.
• Maintain in-depth knowledge of hardware products and common issues.
• Monitor support metrics to identify trends and improvement opportunities.

Conoscenze

Technical support

Problem solving

English proficiency

Italian proficiency

Biomedical background

Formazione

Associate's/Bachelor's in Biomedical Engineering / Electronics / IT

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Hardware and Application Immuno System Technical Support Specialist to support diagnostic hardware across Europe. The role emphasizes troubleshooting, preventive maintenance, and timely customer assistance with remote or on-site support as needed.

The ideal candidate holds a Biomedical Engineering / Electronics / IT degree with at least 3 years in hardware support in diagnostics, and fluent English and Italian communication skills.