Guest Concierge Bellhop - Rome Luxury Hotel

Bvlgari Hotels & Resorts; Roma; In loco; EUR 18.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Opportunities for professional growth

Online training programs

Colleague recognition programs

Preferential rates at Marriott Hotels

Company events

Staff canteen

Internal laundry service

Staff accommodation

Descrizione del lavoro

Bulgari Hotels & Resorts in Rome is seeking a dedicated Guest Services team member to greet guests, escort them to rooms, and assist with luggage handling and transportation arrangements. You will ensure a warm, professional welcome and provide information on hotel amenities, services, and local attractions.

As part of the Rooms & Guest Services Operations team, you will maintain a polished appearance, follow company policies, and help guests with special needs while upholding safety and

Competenze

• Education: High school diploma or GED equivalent.

Mansioni

• Greet and escort guests to rooms.
• Open doors and assist guests entering and leaving the property.
• Inform guests of amenities, services, hours, and local areas of interest.
• Identify and explain room features (key, mini-bar, in-room safe).
• Transport luggage to and from rooms and bell area; assist with storage.
• Arrange transportation for guests and record requests as needed.
• Communicate parking procedures to guests.

Conoscenze

Customer service

Communication

Formazione

High school diploma or GED equivalen

Descrizione del lavoro

Bulgari Hotels & Resorts in Rome is seeking a dedicated Guest Services team member to greet guests, escort them to rooms, and assist with luggage handling and transportation arrangements. You will ensure a warm, professional welcome and provide information on hotel amenities, services, and local attractions.

As part of the Rooms & Guest Services Operations team, you will maintain a polished appearance, follow company policies, and help guests with special needs while upholding safety and